Payment Policy

Accepted Payment Methods

We accept a wide range of payment options to accommodate our customers:

Credit and Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, BCcard, DinaCard, UnionPay, Cartes Bancaires (Visa and Mastercard), eftpos Australia (Visa and Mastercard)
Digital Wallets: Apple Pay, PayPal, Venmo

Only the methods listed above are supported at this time. We do not accept cash, checks, money orders, or cryptocurrency.

Payment Processing

All payments are charged at the time of order confirmation. Orders will not be processed or shipped until payment is successfully completed and authorized. Once your payment has been processed, you will receive an email confirmation with the details of your purchase.

Please ensure that all billing information provided during checkout is accurate to avoid delays in processing.

Currency

Prices on our website can be viewed in several currencies, including United States Dollars (USD), Canadian Dollars (CAD), Australian Dollars (AUD), British Pounds (GBP), Euros (EUR), and Japanese Yen (JPY). However, all transactions are processed in United States Dollars (USD) at checkout. If you choose to view prices in a currency other than USD, the amounts shown are estimates based on current exchange rates and are provided for convenience only. Your financial institution may apply its own exchange rate and may charge a currency conversion fee. These rates and fees are not determined or collected by Industrial Zenith.

Secure Payment Processing

We use SSL (Secure Socket Layer) encryption to protect your payment and personal information during checkout. All transactions are securely processed through trusted payment gateways to ensure your data is safe and confidential.

Order Verification

In some cases, additional verification may be required before an order is processed. This may include confirming billing details or verifying the transaction by phone or email. Orders may be placed on hold until verification is successfully completed.

Failed or Declined Payments

If your payment fails or is declined, your order will not be processed. You may reattempt payment with another accepted method. If issues persist, we recommend contacting your bank or payment provider directly for assistance.

Contact Information

If you have any questions or concerns regarding your payment, please contact us:

Email: info@industrialzenith.com

Phone: 936-310-4650

Business Hours: Monday through Friday, 9:00 am to 5:00 pm Central Standard Time

Address: 9962 Tallow Pointe Ln, Brookshire, Texas, 77423, United States